Customer satisfaction down among PC buyers
By Erica Ogg, CNET News.com
Wednesday, August 15 2007 03:48 PM
Overall, consumers rated their satisfaction with the maker of their PC 3 percent worse than last year, according to the American Customer Satisfaction Index (ACSI).
Apple is still the leader in terms of satisfaction with service and products, but its overall ranking dropped by five percentage points this year.
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